bg_image

Last updated: May 27, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information by this Privacy Policy.

Collecting and Using Your Personal Data

1. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

2. Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    Cookies or Browser Cookies : A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser settings so that it will refuse cookies, our Service may use Cookies.

    Web Beacons : Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

    To provide and maintain our Service: including monitoring the usage of our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract : the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

    To contact You : To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news : special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests : To attend and manage Your requests to Us

    For business transfers : We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    For other purposes : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

    With Service Providers We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    For Business Transfers We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    With Affiliates We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.

    With Business Partners We may share Your information with Our business partners to offer You certain products, services, or promotions.

    With Other Users When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

    With Your Consent We may disclose Your personal information for any other purpose with Your consent.

5. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and by this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

7. Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

8. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

9. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Data Protection Rights Under the GDPR

For individuals located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you certain rights regarding your personal data. Heliosz.AI is committed to respecting these rights. You have the right to:

    Access your personal data : You can request a copy of the personal data we hold about you.

    Rectify inaccurate personal data : If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request that we correct it.

    Erase your personal data : In certain circumstances, you can request that we delete your personal data. This right may be limited depending on the legal basis for processing and other legal obligations.

    Restrict the processing of your personal data : You can request that we limit the way we use your personal data in specific situations.

    Object to the processing of your personal data : You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

    Data portability : You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us, where technically feasible and applicable.

    Withdraw consent : If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.

    Lodge a complaint : You have the right to lodge a complaint with a data protection authority in the EEA if you believe that we have infringed your data protection rights.

To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section of this Privacy Policy. We will respond to your request in accordance with the GDPR.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. This section describes those rights and explains how you can exercise them.

Rights Under the CCPA/CPRA

    The Right to Know : You have the right to request that Heliosz.AI disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we have sold or shared about you.

    The Right to Delete : You have the right to request that Heliosz.AI delete personal information about you that we have collected from you, subject to certain exceptions.

    The Right to Correct Inaccurate Personal Information : You have the right to request that Heliosz.AI correct inaccurate personal information that we maintain about you.

    The Right to Opt-Out of the Sale or Sharing of Personal Information : You have the right to opt-out of the sale or sharing of your personal information. Under the CCPA/CPRA, "sale" is broadly defined and includes the sharing of personal information with third parties for cross-context behavioral advertising.

    The Right to Limit the Use and Disclosure of Sensitive Personal Information : You have the right to direct Heliosz.AI to only use your sensitive personal information for limited purposes, such as providing the services you requested. Sensitive personal information includes categories like social security number, driver's license, state identification card, passport number, account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, precise geolocation data, racial or ethnic origin, religious or philosophical beliefs, or union membership, the contents of a consumer’s mail, email and text messages unless the business is the intended recipient of the communication and genetic data.

    The Right to Non-Discrimination : We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services just because you exercised your rights under the CCPA/CPRA. However, we may offer certain financial incentives that are reasonably related to your personal information's value.

Social Media Features

Our website may include social media features, such as the Facebook Like button, LinkedIn share buttons, or interactive mini-programs that run on our site. These features may collect your IP address, and which page you are visiting on our site, and may set up a cookie to enable the feature to function properly.

Social media features are either hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policies of the companies providing them. We encourage you to review the privacy policies of those platforms to understand how your data may be collected, used, and shared.

Please note that any information you choose to make public via social media or similar platforms is not governed by this Privacy Policy and may be visible to other users or the public, depending on your privacy settings on those platforms.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

Heliosz.AI reserves the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting the updated version on this page unless otherwise stated.

We encourage you to review this page periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the website after any changes or revisions to this Privacy Policy indicates your agreement with the terms of the updated policy.

The date of the latest revision will always be displayed at the top of this policy. If we make material changes to the way we handle your personal information, we may notify you by posting a prominent notice on our website or by other appropriate means.

Contact Us

If you have any questions or concerns about this Privacy Policy, the data we collect, how we use it, or if you would like to exercise any of your data protection rights, please reach out to us using the contact details below. We take your privacy seriously and will respond to your inquiries as promptly as possible.

Heliosz.AI
inquiry@heliosz.ai
+1 (332) 255-6223
951 Yamato Rd, Suite #290, Boca Raton, FL 33431

You may also contact us to update, correct, or delete your personal information, or if you feel that your data has been handled in a manner that violates data protection regulations.