Ensuring Access to Our Website and Online Services:

• Collecting IP addresses, operating system details, browsing details, device and connectivity details, and language settings for analytics and performance enhancement.
• Using cookies and similar technologies to improve website performance and user experience.

Responding to Queries, Support, and Contact Requests:

• Processing personal and contact details when you reach out to us with inquiries or support requests.
• Managing contact data, email subscriptions, and promotional communications.

Subscriptions to Promotional Communications:

• Sending marketing communications via email, post, telephone, or other means based on your preferences.

Administering Events and Initiatives:

• Collecting information, including full name, company, job title, business email address, telephone number, and location, for event participation.
• Processing "special categories" of sensitive personal data (SPI) when applicable, with lawful consent.

Promoting Heliosz Brand, Products, and Initiatives:

• Collecting business contact details for existing and potential clients, third parties, and intermediaries.
• Using data to manage client relationships, analyze interactions, and offer relevant products and services.
• Sending marketing communications through various channels, respecting opt-out preferences.

Social Listening:

• Utilizing third-party services to monitor and analyze social media interactions about Heliosz.

Managing Contracts and Regulatory Compliance:

• Processing personal data to fulfill contractual obligations and comply with applicable regulations.
• Collecting necessary information for service administration and regulatory reporting.

Sharing Your Personal Data

We may share your data with third parties, including service providers and other entities within the Heliosz group, for purposes outlined in this policy. We do not sell personal data to third parties.

Transferring Personal Data Outside Your Country

Your personal data may be transferred to countries outside your residence, including India, to perform the activities described in this policy. We implement measures to ensure the security of your data in accordance with applicable laws.

Keeping Your Information Safe

We employ technical, organizational, and security measures to prevent unauthorized access, loss, or disclosure of your personal data. Access is restricted to authorized personnel on a need-to-know basis.

Data Retention

We retain your personal data for the duration necessary to fulfill the purposes for which it was collected, considering legal, accounting, or reporting requirements. Anonymized data may be used without further notice.

Contact Us

If you have privacy concerns, complaints, or questions, please contact the Head of Global Privacy Office for Heliosz at info@heliosz.ai. For data processed under this statement, Heliosz.ai serves as the data controller.

Right to Withdraw Consent

Where applicable, you have the right to withdraw consent for specific processing by contacting our Data Protection Officers.

By using our website, you acknowledge and agree to the terms of this Privacy Policy.